Privacy & SMS Policy

Cut N Plow LLC (“the Company,” “We,” “Us,” or “Our”) respects Your privacy. This Policy explains how We collect, use, and protect information when You visit Our website, request a quote through Yardbook, or receive communications from Us. By using Our site or submitting a request, You agree to the terms below.

 

1. Information We Collect
We may collect:
- Name, address, phone number, and email address
- Quote or service details submitted through Our website or Yardbook
- Technical data such as browser type or device information

This data helps Us deliver services, manage accounts, and communicate with You effectively.

2. How We Use Information
We use Your information to:
- Provide quotes, schedule services, and manage accounts
- Send updates or notifications related to jobs and billing
- Deliver offers or promotions, if You have opted in
- Improve Our website, marketing, and customer experience

3. Communications and Marketing
We may contact You via phone, SMS, email, or digital advertising for both transactional and marketing purposes.

 

Transactional Messages:

You may receive messages about Your quotes, appointments, billing, or job status. Message frequency varies based on Your activity.  Message and data rates may apply.

Marketing Messages:
With Your express consent, We may send promotions, special offers, or seasonal updates. Message frequency varies but will remain within reasonable limits. You can withdraw consent at any time.

 

Third-Party Tools:
We may use Yardbook, Google, Meta (Facebook/Instagram), or email marketing platforms to send communications. These vendors process data on Our behalf under their own privacy policies. We do not sell or rent personal contact information to third parties.

 

4. Opt-Out and Help Options
You control how We contact You:
- SMS: Reply STOP to unsubscribe or HELP for assistance
- Email: Click the Unsubscribe link at the bottom of any message
- Ads: Adjust preferences through Your browser or social media settings

Even if You opt out of marketing, You may still receive important service or billing notifications.

 

5. Cookies and Tracking
Our website may use cookies and analytics tools to improve functionality, measure site traffic, and support marketing campaigns. You can disable cookies in Your browser settings at any time.

 

6. Data Security
We use commercially reasonable safeguards to protect Your personal data. However, no digital system is completely secure, and We cannot guarantee absolute protection.

 

7. Your Rights
You have the right to:
- Access, update, or delete Your personal information
- Withdraw consent for marketing communications
- Request a copy of the data We hold about You

Please contact Us using the details below to exercise these rights.

 

8. Changes to This Policy
We may update this Policy periodically to reflect changes in Our practices or legal requirements. Updates will appear here with a new “Last Updated” date.

 

9. Contact Us
If You have any questions about this Privacy & SMS Policy, please reach out:

 

Cut N Plow LLC
Email: jnevel@cutnplow.com
Phone: 419-213-9385
Address: 312 W. Main St., Delta, OH 43515

 

Compliance Note
This Policy complies with the following regulations:
- Telephone Consumer Protection Act (TCPA)
- CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing)
- California Consumer Privacy Act (CCPA/CPRA)

Cut N Plow LLC will continue to update this Policy as laws evolve to ensure full compliance.