Privacy & SMS Policy

Cut N Plow LLC (explicitly referred to as “the Company,” “We,” “Us,” or “Our” throughout this policy) respects Your privacy. This Policy explains how We collect, use, and protect information when You visit Our website (www.cutnplow.com), request a quote through Yardbook, or receive communications from Us. By using Our site, submitting a request, or opting into Our messaging program, You agree to the terms below.

 

1. Information We Collect

We may collect:

• Name, physical address, phone number, and email address.

• Quote or service details submitted through Our website or Yardbook.

• Technical data such as IP address, browser type, cookies, or device information.

 

This data helps Us deliver services, manage accounts, and communicate with You effectively.

 

2. How We Use Information
 

We use Your information to:

• Provide quotes, schedule landscaping or snow removal services, and manage accounts.

• Send updates or notifications related to active jobs, weather events, and billing.

• Deliver seasonal offers or promotions, if You have opted in.

• Improve Our website, marketing, and overall customer experience.

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3. Communications, Marketing, and SMS Compliance

 

We may contact You via phone, SMS, email, or digital advertising for both transactional and marketing purposes.

 

To ensure complete transparency and carrier compliance regarding short message service (SMS) communications, the following details apply to Our text messaging program:

• SMS Message Details: The types of SMS messages users will receive include transactional, operational, and customer service messages related to your account. Specifically, these may include service quotes and estimates, appointment scheduling updates, job status confirmations, weather-related service alerts (such as snow plowing status), and billing notifications or invoice links. With Your express consent, You may also receive promotional updates or seasonal marketing campaigns.

• Message Frequency: An estimate or general description of message frequency varies based on Your activity, seasonal service requests, account status, and direct interactions with Us. Messages are sent only as needed to facilitate requested services.

• Rates and Fees: Message and data rates may apply to any text messages sent or received in connection with this program, as determined by Your mobile telephone carrier pricing plan.

• Carrier Disclaimer: The Company and mobile network operators (such as AT&T, T-Mobile, Verizon, etc.) are not liable for delayed or undelivered messages.

 

Third-Party Tools & Data Sharing Restrictions:

 

We use Yardbook, Google, Meta, and email marketing platforms to process data and send communications on Our behalf under strict data security agreements. SMS opt-in data is used only by Us and Our SMS delivery provider to send the messages described above, and is never passed to advertising platforms.

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Consent to receive text messages is not a condition of purchasing any service.  You opt in by providing Your mobile number and checking the SMS consent box on Our quote or contact form, or by giving verbal or written consent directly to Us.

 

4. SMS Opt-Out and Help Instructions

 

You retain complete control over how We contact You. Clear SMS-specific instructions for opting out and obtaining help are provided below:

• To Opt-Out / Stop: To stop receiving SMS messages, text STOP to unsubscribe at any time. After texting STOP, You will receive a final confirmation text message confirming that You have been unsubscribed from our system. After this, You will no longer receive text messages from Us unless you explicitly request to resume them.

• To Get Help: For help, text HELP for assistance. You can also contact support directly via email at jnevel@cutnplow.com or by phone at 419-213-9385.

• Email & Ad Preferences: Every marketing email includes a standard "Unsubscribe" link at the bottom. Digital ad preferences can be managed through Your browser or social media settings.

 

Note: Opting out of marketing or non-essential automated communications does not cancel critical transactional messaging required to fulfill active service contracts or outstanding billing collections.

 

5. Cookies and Tracking

 

Our website may use cookies and analytics tools to improve functionality, measure site traffic, and support marketing campaigns. You can disable cookies in Your browser settings at any time.

 

6. Data Security

 

We use commercially reasonable safeguards to protect Your personal data. However, no digital system is completely secure, and We cannot guarantee absolute protection.

 

7. Your Rights

 

You have the right to:

• Access, update, correct, or permanently delete Your personal information.

• Withdraw consent for marketing communications at any time.

• Request a copy of the personal data We hold about You.

 

Please contact Us using the details below to exercise any of these rights.

 

8. Changes to This Policy

 

We may update this Policy periodically to reflect changes in Our practices or evolving carrier and legal requirements. Updates will appear on this page with a revised “Last Updated” date.

 

9. Contact Us

 

If You have any questions about this Privacy & SMS Policy, please reach out:

 

Cut N Plow LLC
Email: jnevel@cutnplow.com
Phone: 419-213-9385
Address: 312 W. Main St., Delta, OH 43515

 

Compliance Note

 

This Policy formally aligns and complies with the following consumer protection regulations:

• Telephone Consumer Protection Act (TCPA)

• CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing)

• California Consumer Privacy Act (CCPA/CPRA)

 

Cut N Plow LLC will continue to monitor and update this Policy as wireless carrier rules and state/federal laws evolve to ensure continuous, full compliance.